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Privacy Policy

The Frontier Power Company is committed to protecting its members’ privacy.  In most cases, you can view our website without identifying yourself or revealing information about yourself.  We do collect website information, such as page hits, geographic location, browser and connection type and visits for statistical purposes.  If you send us indentifying information so that we can answer a question or assist you in some manner, we may store that for the purpose of communications only.  The Frontier Power Company has endeavored to take reasonable measures to prevent unauthorized access to and improper use of personal information.

If you visit The Frontier Power Company eBill payment site, you will be asked for personal identifying information to register and to access the site.  This information allows us to confirm identity before granting access to the site. This site supports on-line transactions with SSL authentication provide by Thawte, Inc.  Authenticated sites use Thawte SSL Web Server Certificates to offer secure communications by encrypting all data to and from the site. Thawte has checked and verified the company registration documents, the site's registered domain name, and the authorizing contact at the company all according to the strongest identity authentication standard today. The Frontier Power Company may use cookies to allow The Frontier Power Company to identify them. Visitors who do not wish to receive cookies, or want to be notified when cookies are placed, may set their web browser to block or give notice of cookie placement, if the browser permits.

The Frontier Power Company does not sell its database to anyone; it will only be used to communicate with its members and the information provided by visitors will not be submitted to a third party without permission, except as necessary to process or fulfill an order or request, including without limitation providing necessary information to banks, finance or credit card companies, transport service providers and authorized service providers, as well as to respond to requests or answer inquiries, or in the good faith belief that disclosure of information is reasonably necessary to respond to claims that content submitted to this site violates the rights of third parties or as necessary to protect the Frontier Power Company, its web site users' and/or the public's rights, property and/or safety.

The Frontier Power Company also has the right, but not the obligation, to retain and use such information stored in The Frontier Power Company’s databases and other information obtained from visitors' current or previous activities on this site for a reasonable period of time, to resolve disputes, investigate problems, and enforce The Frontier Power Company’s legal rights and the terms and conditions of this Privacy Policy. The Frontier Power Company may evaluate visitor information in order to track users with multiple user ID's or aliases for legal and/or security purposes. If The Frontier Power Company is compelled by law, court order or other judicial process to disclose any personal information to a court or third party, The Frontier Power Company will attempt to give prior notice using the contact information provided. Visitors hereby authorize The Frontier Power Company to disclose any information about them for any of the above purposes stated in this policy, such as in connection with an investigation of intellectual property infringements or other activity that is illegal or may expose The Frontier Power Company to legal liability.

 If you link to another site from The Frontier Power’s webpage, you are leaving our website and we are no longer responsible for any information displayed or requested.

We reserve the right to modify the privacy policy at any time, so please review it periodically.  If we decide to change our privacy policy, we will post those changes here and possibly in other places that we deem appropriate so that you are aware of the changes.


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